Credit Councillors
IMS provides you with the ability to deal with a team of account managers who solely work with hardship and distressed accounts. Working under guidelines from our financial institution clients, we work with you in the best interests of all parties to rehabilitate financial distressed customers.
Hardship matters are the only accounts where we have any direct contact with a customer on behalf of financial institution. In all other matters we are a management service once the account has come under a State or Federal regulation.