Our Approach
Insolvency Management Services Pty Ltd (IMS) is a dynamic and growing business that closely deals with the Australian insolvency industry on behalf of our clients. We take advantage of latest technology and provide unique management of accounts under administration and controlled by a trustee.
We liaise with trustees in bankruptcies, debt administrators, liquidators, estate managers and corporate administrators by completing proofs of debt, voting on matters under client guidelines/instructions, monitoring distributions and responding to trustee enquiries. We take on the long term control of insolvent matters on your behalf.
Ongoing training is provided to our staff handling hardship portfolios in order to update on any new guidelines provided by our clients and to review existing knowledge to ensure compliance in this highly regulated area and avoid any room for complaints.
Both portfolios are continuously monitored by our special compliance team ensuring we are compliant and feedback is shared with staff for ongoing improvement to their call handling skills.