Code of Ethics

Services

1. Insolvency Management Services (IMS) undertakes to provide efficient and effective service in all those areas which have been designated as covered by the organisation.
2. IMS undertakes not to accept gratuities from clients which may be perceived as impairing the provision of a credible service.
3. IMS will not misrepresent our business by utilising either stationery or any inference as being a law firm or solicitor.
4. IMS undertakes to make settlement of client(s) accounts as per client guidelines.
5. IMS will honour all agreements made with individual clients and to exercise prudent business practice(s) in the exercising of these agreements.

Client Relationship

1. IMS shall protect the interests of our clients and will give prompt and diligent attention to all matters received.
2. IMS commits to initiating clients' instructions in an expeditious and diligent manner, providing such instructions are reasonable and legitimate.
3. IMS will be selective, where possible, in accepting instructions from firms or individuals who may engage in questionable activities.

General

1. IMS does not speak disparagingly about fellow members of our Industry and their business activities and where activities are seen to bring disrepute to our industry to report to our industry ethics committees.
2. IMS undertakes not to supply an opinion on matters in which the client's best interests will be served by referral to an appropriate legal person or law firm.